Privacy Policy

Personal Information Collection, Management and Usage
When you purchase our products via mail order or receive after-sales service, you will be asked to provide us with personal information. we shall not acquire your personal information through illicit means or without your knowledge.
We may use obtained information within the range of executing the work. In such case, we shall take appropriate and strict safety management to prevent leak, loss, destruction and falsification of information. We may use your personal information for “telephone”, “email”, “written document”, “PC data” or “direct mail”.

Purpose of usage
We shall use your personal information that we obtain only within the range of achieving the following purposes, and shall not use otherwise.
For survey and analysis about customers’ preferences.
For management and delivery of orders through our mail order.
For executing after-sales service related to our products.
For survey and answer customers’ inquiries.
For informing or introducing our products, service and events.
For carrying out questionnaires about our products, service and events.

Disclosure to third parties
KYO-TO-TO will not disclose your personal information to third parties except as listed below.

Legal Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), we may disclose Personal Data if it believes in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us or to protect or defend the rights or our property or users of the Site or Services. or to assist in the detection and investigation of fraud and other illegal activity.

KYO-TO-TO online store uses cookies to enhance your online convenience. Cookies are small information accumulated in your computer hard disk, which is transferred from a server computer to your browser. The cookies that we send do not contain any personal information by which third parties can identify you. You can refuse to receive cookies by settings for your browser. KYO-TO-TO online store is still available if refusing to receive cookies, but convenience in use may decrease in some cases.

Contact us
Here are some ways to contact us when you have inquiries about the rules or claims stipulated here. We may ask you for identification in the terms of protecting personal information.

1-191 Karabitsugoe Oji Shino-cho Kameoka-shi Kyoto 621-0827 Japan
Tel: +81 771 24 0157

KYO-TO-TO may alter our “Privacy Policy”” Terms and Conditions” accordingly without notification in order to protect your personal information more properly. You are advised to check the latest one when you ask for disclosure.